SERVICE CHANGES IN RESPONSE TO THE CORONAVIRUS AND “SHELTER IN PLACE” ORDER
With the continuing spread of the coronavirus and the “shelter in place” order, we want you to know that our team of healers is here to support you more than ever. Our therapists, nutritionists, and life coaches are seeing clients virtually and, in hopes of helping our community stay grounded, we’re welcoming new clients with open arms.
If you’re feeling overwhelmed and need help managing well-reasoned anxiety or just have some extra time on your hands to explore the nutrition or life coaching you’ve always wanted to pursue, we’re here for you.
Continuing therapy and maintaining as much consistency and calm as you can, is more important than ever and your session will be conducted over a secure, HIPAA-compliant platform.
If you are a current client, your practitioner will contact you with next steps and instructions on virtual sessions.
If you are interested in becoming a client and joining the Wellspace community, please reach out to one of our client coordinators at firstname.lastname@example.org
or 415-632-1010 and they’ll help you begin your journey at Wellspace. We hope to connect with you soon!
VIRTUAL WELLNESS FAQS
We know that virtual wellness is a change for all of us, which can give rise to understandable hesitation and questions. We hope these FAQs help put your mind at ease and provide further insight into what you can expect.
How does it work?
Contact your practitioner or one of our client coordinators to make an appointment. Your practitioner will send you a link to our secure, confidential, HIPAA-compliant video conferencing platform prior to your session. You can use your computer, ipad, or phone to participate and you do not need to download any software or subscribe to any service to participate. When your session begins, you can talk to your practitioner as you normally would.
Will it be covered by insurance?
Our insurance policy remains the same for in-office and virtual therapy. Wellspace practitioners do not take insurance. However, if you have a PPO insurance plan we can provide you with a statement (superbill) to submit to your insurance company for possible reimbursement. You are encouraged to call your insurance company and ask what their reimbursement policy is for out-of-network providers and teletherapy. *Please note that this applies to therapy clients ONLY. Insurance does not cover coaching or consultation sessions.
I’m home with my family/roommates – do you have recommendations on finding a private space to talk?
- We understand that this can be tricky to navigate and have a few recommendations.
- Create white noise with a fan or other form of background noise (preferably placed outside the doorway of the room you’re in).
- Consider using headphones or earbuds so that your practitioner’s voice is kept private and is only hearable by you.
- Take your session while on a walk, sitting in your car (parked in a safe location), or from a private outdoor space.
I’m still not sure virtual sessions are right for me – maybe I should wait until I can see my practitioner again in person?
It’s understandable to want to continue an in-person connection with your practitioner – that’s preferable to us, too! However, it’s unclear how long this will be our new normal and during unsettling times like these, support from your practitioner may be more valuable than ever. Plus, we don’t want to disrupt the incredible progress you’ve already started. If you’re feeling hesitant to try a virtual session, we encourage you to try at least one session to see how you feel. We’ve found that virtual sessions are a bit of an adjustment, but provide a wonderful way to connect during this time.
Additional information about telehealth care:
Huffington Post’s “How to Make the Most out of Teletherapy Right Now”